Shipping & Returns

Shipping & delivery

Orders will be dispatched within 1-3 working days after the order has been confirmed, excluding holidays. JENNA LAINE can´t be held responsible for missing packages.

Customers from non-EU countries are responsible for possible import customs and taxes. When ordering from outside Finland, Please allow up to 30 days for delivery. We will post orders worldwide.

FREE WORLDWIDE SHIPPING!

Return policy

We have a 30 day return policy. If you are going to return an item please email JENNA.MARIIA.LAINE@GMAIL.COM for the return address and more instructions as soon as possible. The customer will pay for return shipping. 

In the event of a faulty item contact us via JENNA.MARIIA.LAINE@GMAIL.COM within 3 days of receiving your order. If your product breaks within 6 months please contact us with email.