Contact Us

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7 Korkeavuorenkatu
Helsinki, 00101
Finland

Terms & Conditions

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Terms & Conditions

 

Liability

JENNA LAINE handbags and accessories are made of recycled leather and therefore will show signs of life and no two pieces will be exactly the same. Colors can change and darken with use and these tend to be characteristics of genuine leather.

As we use recycled leather all inconsistencies and marks in the leather are intentional and necessary. These are part of the design and add to the charm of genuine leather accessories.

We advise you to treat your leather pieces with leather care products every now and then.

 

Limitation of liability

We cannot guarantee the pictures on the site to display color, proportion and detail with 100% accuracy. Color rendering depends on your computer´s settings. We do our best to provide you with photos that show you the product in the best way possible. If you have any questions concerning colors or measurements, please contact us at: JENNA.MARIIA.LAINE@GMAIL.COM

 

Orders

Orders will be dispatched within 1-3 working days after the order has been confirmed, excluding holidays. We cannot guarantee that all items included in the online store are in stock at the time of your order. In the event that an item is unavailable, we will contact you shortly by e-mail. JENNA LAINE can´t be held responsible for missing packages. All prices include 24% VAT.

If JENNA LAINE fails to comply with the terms and conditions because of unusual circumstances outside of its control due to force majeure such as, but not limited to, labour strikes, civil unrest, war or natural catastrophes, shall such circumstances result in relief from damages and other measures. Should such situation arise, JENNA LAINE will notify the customer of the circumstances as soon as possible. If such circumstances shall last for over two (2) months, may the transaction be cancelled by both of the parties.

 

Personal data

The personal details given with the order will only be used to fulfill your order.